Online HELP
Ordering:
Shipping:
How to order.
It's very easy to order at cheapest-cigs.com. You can explore
every product by clicking menu items. When you have made
your choice simply add item(s) you have chosen to your shopping cart
by clicking "1 carton", "2 cartons" or "3 cartons" and then proceed
to checkout through our secure order form.
How to use the shopping cart.
When you have finished adding items to your shopping cart, click the
words "Shopping cart" in the bottom menu of every
page of our site. This is the beginning of the ordering process. If
you wish to delete an item from your Shopping Cart, click the "Delete"
link that appears to the right of any item in your Shopping Cart.
Secure checkout.
When you've chosen the items you wish to order, click the "Next" button in your
shopping cart. You will be transferred
to a secure page. You may be insured that you're in an encrypted
area when you see a solid key when using Netscape Navigator or a closed
lock when using Internet Explorer. Your personal information will
be encrypted and transmitted via a secured connection only to be processed
by our authorized online retailer.
Your credit card details are not available for us and used only to
process your order online.
Payment information.
All prices in our store are listed in US dollars. We accept visa credit cards and electronic checks only. Check processing takes 5 business days.
Please note, if you pay by credit card you will be charged a transaction fees which is $1.75 plus 3.5% of total order amount. If you pay by check there will be no any additional charges.
Delivery time and shipping rates.
Air Mail by Federal Postal Service - provides quite fast delivery to the most
countries of the world. Usually it takes not more than two weeks for your order to be delivered.
In most cases you will have, however, to pick up your parcel at the local post office and sign for
it.
The shipping is FREE !
To which countries do you ship?
We ship only to the countries shown in the "country list" during the checkout process.
Customs
Do you guarantee that no duty will be paid world-wide?
No. Some countries may occasionally not apply the international postal regulations and standards.
Is smoking duty-free cigarettes against the law?
No. Duty-free cigarettes can be smoked anywhere in the world. These cigarettes are sold in all international airports.
Can I buy large amounts of cigarettes at cheapest-cigs.com?
The number of cigarettes that can be purchased at cheapest-cigs.com is left to the discretion of the users* who must be aware of the laws in force in their country and the sanctions in which they may incur if their intention is to resell "duty free" cigarettes. Furthermore, the matter of online commerce via international shipping is rather controversial and currently evolving, both in terms of customs procedures and fiscal matters.
Returns policy
Our return policy is simple. Within 30 days on receipt of your order, you may return the
following items for a full refund (minus shipping and handling charges). To make a return please
email us to sales@cheapest-cigs.com. In the message you need to state:
- Your order number.
- Item(s) you want to return.
- The reason you want to return these items.
Please note that a refund can be issued only back to your credit card or check account.
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